So the other day I got up and my wireless mysteriously did not work anymore. The rest of the latop seemed to work fine, but the blue light which is on the front of the computer to let me know wireless is on turnd orange. Now it is several days later, im supposed to have a box to send my laptop and an email confirmation with my info on how to return my laptop for servicing. I have neither of these. I am know going to contact hp again.
I contacted HP again and they say that there is no record of such a request. I had to go through the entire rigamaroll in order to get them to agree to send me another box.
Unfortunately for me, I had to leave for christmas vacation with family before I received the box. I will update as things develop...
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